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"Good class – moved well. I like the communication funnel and feel I can immediately implement it when providing feedback to my employees."
-Corey Skog
SYSCO Foods
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Servicing4Success: Call Centers®
Servicing4Success: Call Centers will teach call center customer service reps how to deliver the WOW factor. This program enhances the customer service skills for every CSR that interacts with a customer and defines customer service success by measuring, managing, retaining and improving your delivery of customer service.
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TRAINING WORKSHOPS
Presenting4Success®
"The human brain starts working the moment you are born and never stops until you stand up to speak in public." - George Jessel
Good communication skills are a key asset in building your personal success story. The Job Outlook 2010 survey conducted by the National Association of Colleges and Employers (NACE)
indicates that good communication skills are the top personal quality sought
by employers evaluating a job candidate. With 97.7 percent of Fortune 500
Vice Presidents believing that communication skills affected their
advancement to a top executive position, the ability to write and speak
clearly is the number one skill employers desire in employees.
iSpeak Presenting4Success series is the best program for you to learn
how to improve and enhance your communication and presentation effectiveness
in every business situation.
A well executed presentation can influence how people think and influence the
decisions they make. The Presenting4Success Series is comprised of the following
programs.
Sample Content:
Program Model:
Sample Videos:
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