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"The job you did today was outstanding in every respect! Thanks again for your help to inspire us to set the right priorities, set goals and achieve them; and dream of tomorrow, but live for today."
-Pete Tisdale
Sertoma
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Servicing4Success: Call Centers®
Servicing4Success: Call Centers will teach call center customer service reps how to deliver the WOW factor. This program enhances the customer service skills for every CSR that interacts with a customer and defines customer service success by measuring, managing, retaining and improving your delivery of customer service.
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TRAINING WORKSHOPS
Business4Success Program
Master the art of presenting, increase your selling skills, deliver better customer service and
effectively manage your employees with the iSpeak Business4Success
Series.
"The price of success is hard work, dedication to the job at hand, and the determination that whether we win or lose, we have applied the best of ourselves to the task at hand."
- Vince Lombardi
Leading a successful department or creating a successful business requires building a successful team. Building a successful team requires teaching each team member the right set of skills for dealing with prospects, clients, and co-workers. Employee effectiveness is critical to achieving high performance and productivity. There is no better way to form the foundation of a successful team than through group sessions in the form of workshops
or seminars using the professional speakers and trainers from iSpeak.
View a partial list of iSpeak Customers who have
implemented effective training programs within their organizations.
The Business4Success Series is comprised of the following programs.
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- Presenting4Success: Stand & Speak
- Presenting4Success: Mastery
- Presenting4Success: Salespeople
- Presenting4Success: Train-the-Trainer
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- Selling4Success: Inside Sales
- Selling4Success: Outside Sales
- Selling4Success: Sales Management
- Selling4Success: Large Accounts
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- Servicing4Success: Call Centers
- Servicing4Success: Troubleshooting
- Servicing4Success: Service Management
- Servicing4Success: Servicing to Sell
- Servicing4Success: Premier Service
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- Managing4Success: Teambuilding
- Managing4Success: Business Writing
- Managing4Success: Professional Management
- Managing4Success: Communication
- Managing4Success: Time and Stress Management
- Managing4Success: Conflict Management
- Managing4Success: Meeting Management
- Managing4Success: Peak Performance
- Managing4Success: Innovation
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