Want to make your Business Writing workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

The Business Writing program was developed to enhance your skills in business writing for more effective letters, emails, proposals and reports. Writing well means that you can state your ideas clearly and in an engaging manner. Business Writing is a 1-day workshop you can deliver to develop your leaders of tomorrow.

Want to make your Conflict Management workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Conflict Management is the iSpeak course developed to enhance your abilities in identifying, understanding and resolving conflict. Proper communication skills can help you keep conflict functional instead of dysfunctional. Conflict Management is a 1-day workshop to develop more effective teamwork across your organization.

Follow the roadmap to create and deliver presentations that end in a Corporate Ovation!

Want to make your Customer Service workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Customer service can be the element that propels organizations to greater heights. To be successful, today's service professionals must be skilled at questioning, listening and dealing with difficult situations. Customer Service is a 1-day workshop you can deliver to develop your customer service leaders of tomorrow.

"This book goes expansively beyond the customary book on selling strategies, it is an ingenious reflection on our innate human tendencies toward success and failure. So eloquently written, the proposed methodology forms the essential principles for effective selling and personal observation." Michael Riley, Global Sales Director, SBC Communications

No longer struggle with the construction of your next presentation. The iSpeak Presentation Planner is based on thousands of presentations delivered by professional speakers. The blueprint will provide you the elements needed to make your presentation a success.

Want to make your Presentation Skills workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Are you tired of speakers just reading slides to you? Presentation Skills is a 1-day workshop designed for individuals who speak in front of a group. Attendees will learn how to set an objective properly, how to captivate their audience, methods for handling questions and techniques for creating powerful visual aids!

Want to make your Selling Skills workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Professional selling is a career and not just a job. To be successful, today's sales professionals must be skilled at questioning, listening and uncovering more opportunities. Selling Skills is a 1-day workshop you can deliver to develop your sales leaders of tomorrow.

Want to make your Supervisory Skills workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Supervisors and managers need a strong skill set in communicating, leading teams and coaching individuals. Supervisory Skills is a 1-day workshop you can deliver to develop your leaders of tomorrow.

Want to make your Time Management workshop delivery the best it can be? The Instructor Guide for this 1-day workshop will provide the tools you need to deliver a quality workshop. The guide includes instructor facilitation notes, PowerPoint slides, a timing sheet and videos when applicable.

Why is it that some people seem to accomplish so much more when we all are given the same 24 hours in every day? Time Management is a 1-day workshop any role within your company can benefit from. Attendees will walk away with an appreciation for organization, prioritization and an answer to avoiding procrastination!

Overview Effective communication is the very lifeblood of any organization. If communication is not clear and persuasive between managers and employees, and between employees and customers, then other vital goals are forever out of reach. Say goodbye to your aspirations for successful leadership, teamwork, customer service, or even the ability to execute a coherent business strategy. If you want to bring about meaningful improvements in communication skills, the best way to begin is to build a better understanding of personal communication styles and their effects on other people. What’s My Communication Style? is a proven training assessment that identifies an individual’s preferred style—Direct, Spirited, Considerate, or Systematic—and the communication behaviors that distinguish it.

Five (5) Assessments per pack. Uncover preferred styles of verbal and nonverbal communication with the fast and fun What’s My Communication Style?. Using a 24-item inventory, participants will learn their preference for one of 4 communication styles, recognize the various facets of communication, and learn how to use their own style to enhance communication.