iSpeak, Inc. ships using UPS. Orders typically require 24 hours or less for processing. Orders placed today will be shipped on the following business day subject to availability. All shipments are FOB Round Rock, TX, USA. Items ordered together are not always shipped together. For your protection, all UPS air shipments require a signature for delivery.
The iSpeak store accepts prepaid credit card orders only from MasterCard, Visa, American Express, and Discover. Your credit card will be charged upon approval of your order. State sales tax of 8.25% will be collected on all shipments to Texas. Our Taxpayer ID is 74-2923086.
iSpeak, Inc. will accept return of your order within 30 days of receipt for a full credit or refund less shipping and handling. After 30 days, if your return is approved, a restocking charge of 15% will be deducted from your refund. All products must arrive at our warehouse in unused, resalable condition. Returns must be shipped prepaid by UPS or other traceable and insured means. Note that some products, such as software, downloads, and other content, may not be returned. Such items will note an alternate return policy on the product page or with the product itself.
All international orders are shipped using UPS. All pricing is based on U.S. dollars only. Free shipping or discounted shipping promotions are not applicable to international orders. Additional taxes, tariffs, or shipping/handling expenses are the responsibility of the customer.
These conditions supersede any terms and/or conditions you include with any purchase order, regardless of whether iSpeak, Inc. signs them or not. We reserve the right to make changes to this site and these conditions at any time.
Please contact us online or call us at 512.671.6711.