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Articles

Articles written by iSpeak master instructors and collaborators to continue to help you better your business life.

Training Strategies to Maximize Results

Training is about imparting knowledge, developing skills, and changing attitudes. Exercises in training programs must be designed properly to maximize the desired results. Effective training classes incorporate the appropriate level of exercises for you to achieve those results. Do you know the four levels of learning exercises? Do you know the best training method and format to achieve the desired level of learning?

What do Texas Hold ‘em and Communication Skills have in common?

According to Dr. Albert Mehrabian, when the words you speak, the tone of voice you use and your portrayal of body language are not in complete alignment, your message becomes less believable.

Eliminating the Eye-Chart

“Visuals should be used to enhance an audience’s understanding of a concept, not used as cue cards.” – William Kreiger I am sitting in an elementary school lunch room with several dozen other parents listening to the Parent Teacher Association give an accounting of the previous year’s projects and expenses.  Like most presentations, this one […]

Death by Coconut

We hear a lot about “Death by PowerPoint” (a business phenomenon caused by poor design and delivery of slides). However, in the last 50 years, there are more documented deaths (8) that occurred from coconuts falling from trees and striking people on the head, than people dying during a PowerPoint presentation (0). Maybe we should […]

21 Inspiring Quotes for Leaders

I’ve always loved the wisdom found in a short statement. In keynote speaker terms, we call these “sticky statements.” If you’re speaking to an audience and you make a statement that causes everyone to write it down, you just gave them a sticky statement. As we’ve brought the first quarter of 2018 to a close […]

“Dear Younger Me…” – 5 Things I wish I knew as a young Sales Professional

I was driving and listening to the radio (KLOVE) when a song by Mercy Me started. It gripped me from the opening line. “Dear younger me, where do I start?…”The song itself is powerful and it made a lasting impression on me because it made me think. I’m 30 years out of high school and […]

7 Secrets to Get Your Next Audience to Love You

I knew it wasn’t going to be your normal conference kickoff keynote when I entered the ballroom and found a bongo at every audience seat. I was in the audience that day with about 400 other attendees. We couldn’t help but pick up the bongo, inspect it and experiment with tapping on it. Then one […]

Part 3 of 3: How to Turn Your Presence into LEADER Presence

“How is leader presence any different from normal presence?” My student asked this question immediately after I defined the two elements that make up a first impression; your perceived confidence and your approachability. My student persisted with a follow up question before I could even respond, “I mean, isn’t your presence just these two things, […]

Part 2 of 3: FIVE Ways to Develop Leadership Approachability

The conference call went silent for only a second while she was thinking. Then my boss said, “Russ can be there. Set up the meeting.” Well, it looks like I was about to book a flight to Boston from Houston. Without any thought to my personal schedule, my pregnant wife, or my 2-year-old son. I’m […]

How to Build Leader Presence in 3 Parts

Part 1 of 3: CONFIDENCE, the First Building Block of Leader Presence When I begin a communication workshop the topic of first impressions always comes up. We start by defining the three areas of impression your audience will have of you. One student will usually say, “So I just need to make sure that when […]

Failure doesn’t teach a lesson without this…

My son had his eyes set on the biggest stuffed animal, but throwing the balls into the basket was not going to be as easy as it appeared. After three failed attempts at tossing the balls he looked up at me and said, “I want to try again.” I could see where this was going. […]

Leaders Want These Two Skills In 2018

I’ve noticed a trend in our customers’ professional development requests. This trend began about 4 years ago. What I found interesting was that each customer was working on the same specific need. This specific need was actually created by an entire generation. That generation is the Baby Boomer Generation. The Coming Storm Baby Boomers are retiring […]

Blank Slide Syndrome

Tomorrow you are presenting an overview of the project you are working on to the entire department. You blame your workload as the reason you procrastinated until the last minute to start preparing for the presentation. You open the company PowerPoint template, choose File/Save As, name your presentation, and begin your masterpiece. The title slide […]

Four questions to answer before speaking to any audience

It was “Meet the Teacher Night” at the High School for my wife and I before the school year started.  My son was an incoming freshman this year.  My wife and I made our rounds from one classroom to another, following my son’s new class schedule.  We were excited for him starting this next chapter in his […]

Lasting Impressions for Presentation Endings

The last thing you say just might be the most remembered; therefore, the closing is probably the most crucial factor of a presentation. Is it okay to end with a question and answer session? Should you end with a good story? Should you just smile and sit down? Learn how to close your presentation using a proven formula that will help your audience remember what your delivered.

CABA can answer the WAILs of your Audience

“The human brain starts working the moment you are born and never stops until you stand up to speak in public.” – George Jessel Tomorrow is the big presentation in front of your boss. You just put the final touches on some magnificent PowerPoint slides and now it’s time to think about how you will […]

Poor presentations in meetings are costing you serious money

How much do poor meetings actually cost an organization? While this number will be different for every company, we looked into the research… and the numbers might surprise you! A study conducted by Bain Capital showed that one Executive Briefing meeting at a Fortune 500 company consumed 300,000 hours of time in a single year. Another […]

The Best You Can Be

There is no graduation date for a business professional. Success begins with a commitment to continuous improvement and an expectation of accomplishment. Information, combined with Inspiration and Implementation will lead to Improvement. How do you move from knowing to applying? How can you shift from willing to doing? How can you make certain that you are consistently improving your abilities?

Why do so many salespeople love to fish?

There is little doubt in my mind that if you have been in sales for any period of time you have heard the analogies or metaphors relating “prospecting” and “selling” to the sport of “fishing.”

Congruent Communication

“The single biggest problem with communication … is the illusion that it has been accomplished.” – George Bernard Shaw Many years ago I played for a coach who used a technique to motivate players through fear.  He would produce this fear by using verbal, visual and vocal communication. His face strained, his face flushed, eyes […]

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