Articles written by iSpeak master instructors and collaborators to continue to help you better your business life.
The conference call went silent for only a second while she was thinking. Then my boss said, “Russ can be there. Set up the meeting.” Well, it looks like I was about to book a flight to Boston from Houston. Without any thought to my personal schedule, my pregnant wife, or my 2-year-old son. I’m […]
Part 1 of 3: CONFIDENCE, the First Building Block of Leader Presence When I begin a communication workshop the topic of first impressions always comes up. We start by defining the three areas of impression your audience will have of you. One student will usually say, “So I just need to make sure that when […]
My son had his eyes set on the biggest stuffed animal, but throwing the balls into the basket was not going to be as easy as it appeared. After three failed attempts at tossing the balls he looked up at me and said, “I want to try again.” I could see where this was going. […]
I’ve noticed a trend in our customers’ professional development requests. This trend began about 4 years ago. What I found interesting was that each customer was working on the same specific need. This specific need was actually created by an entire generation. That generation is the Baby Boomer Generation. The Coming Storm Baby Boomers are retiring […]
Tomorrow you are presenting an overview of the project you are working on to the entire department. You blame your workload as the reason you procrastinated until the last minute to start preparing for the presentation. You open the company PowerPoint template, choose File/Save As, name your presentation, and begin your masterpiece. The title slide […]
It was “Meet the Teacher Night” at the High School for my wife and I before the school year started. My son was an incoming freshman this year. My wife and I made our rounds from one classroom to another, following my son’s new class schedule. We were excited for him starting this next chapter in his […]
The last thing you say just might be the most remembered; therefore, the closing is probably the most crucial factor of a presentation. Is it okay to end with a question and answer session? Should you end with a good story? Should you just smile and sit down? Learn how to close your presentation using a proven formula that will help your audience remember what your delivered.
“The human brain starts working the moment you are born and never stops until you stand up to speak in public.” – George Jessel Tomorrow is the big presentation in front of your boss. You just put the final touches on some magnificent PowerPoint slides and now it’s time to think about how you will […]
How much do poor meetings actually cost an organization? While this number will be different for every company, we looked into the research… and the numbers might surprise you! A study conducted by Bain Capital showed that one Executive Briefing meeting at a Fortune 500 company consumed 300,000 hours of time in a single year. Another […]
There is no graduation date for a business professional. Success begins with a commitment to continuous improvement and an expectation of accomplishment. Information, combined with Inspiration and Implementation will lead to Improvement. How do you move from knowing to applying? How can you shift from willing to doing? How can you make certain that you are consistently improving your abilities?
There is little doubt in my mind that if you have been in sales for any period of time you have heard the analogies or metaphors relating “prospecting” and “selling” to the sport of “fishing.”
“The single biggest problem with communication … is the illusion that it has been accomplished.” – George Bernard Shaw Many years ago I played for a coach who used a technique to motivate players through fear. He would produce this fear by using verbal, visual and vocal communication. His face strained, his face flushed, eyes […]
The mind has the capability to imagine and picture accomplishments as if they had already been achieved. The more focused and detailed your goal, the greater the sense of reality in your mind on achieving certain objectives.
“The will to win, the desire to succeed, the urge to reach your full potential… these are the keys that will unlock the door to personal excellence.” – Confucius Harry de Leyer was late to the auction on that snowy day in 1956, and all of the good horses had already been sold. The few […]
Goals are measurable, precise, have due dates and most importantly, they are communicated. But even having goals alone will not bring your dreams to reality. There is one critical element that must follow, ACTION!
When we make persuasive presentations or write proposals, our gut reaction is usually to hide any flaws in our logic and minimize any doubts the audience may have in our appeals. But what if, instead of dancing around the audience’s issues, you shine a spotlight on them? What if you took the words right out of their mouths and then provided a compelling answer to their doubts? That’s the art of counter-arguing.
“Knowing is not enough; we must apply. Willing is not enough; we must do.” – Johann Goethe Where should we put our focus? When budgets are tight, training is often the first to get cut. However, now is not the time to scale back on employee development. Now is the time to get the most […]
“If you are prepared you will not fear.” When I first heard the saying, “If you are prepared you will not fear”, I thought it was the answer to all causes of concern and fear. Yet, we continue to observe situations like the following: A senior manager briskly moves to the front of the room […]
With all of the pressures placed on us, it appears that some form of stress will be inevitable for everyone. If you talk to ten people today and ask them each if they have experienced any stress in the past week, my guess is that you will get 10 out of 10 that will say “Yes.” Stress exists because of the pressures applied to us by ourselves, others and by our situation or circumstance. Learn how to manage stress before it manages you!
It doesn’t happen often, but occasionally you walk into a class and have issues with one or more of the students. Your key concern is to maintain classroom control and preempt the problems before they begin. You can be prepared for the unique challenges that these students bring to the classroom. When you are prepared, you will recognize the situation and understand how to better handle the circumstance.