iSpeak Instructor Certification Program

In today’s fast paced environment, adults have found the need to “never graduate.”  In other words, they are consistently improving their marketable skills by engaging in a lifetime of learning.  These adult students are more experienced in the workplace and will have special needs to obtain the most from a classroom environment of learning.  As a result, iSpeak has developed an Instructor Certification Program to ensure the highest quality of instruction when delivering the iSpeak Business4Success© curriculum.

To preserve the original intent of the curriculum as well as ensure the maximum skill improvements and benefits for students, iSpeak has developed the following certification process recommended for any instructor prior to delivering the course content.

Why is certification recommended?

• Students retain and apply more skills from class when the instructors are well versed in the curriculum content and the ability to educate.
• Corporate quality standards with your organization need to be preserved.
• Corporate identity and reputation can be at risk with poor classroom delivery.
• Instructors develop more credibility and rapport with students when they are certified.
• Combination of Knowledge, Experience and Communication skills create the best learning environment for students in the classroom.

Who should get certified?

While iSpeak Instructor Certification is open to all applicants, instructors with the greatest potential for success in delivering the iSpeak Content will exhibit certain skills and abilities.  These attributes may include the following:

• Senior instructors with the skills and abilities to educate the adult learner effectively.
• Business experience in one or all of the iSpeak topic areas (Sales , Customer Service and Presentation Delivery)
• Classroom delivery experience greater than six months.
• Ability to engage students through effective questioning and facilitation techniques.
• Professional appearance and demeanor.
• Strong communication skills for dealing with a challenging environment.

Certification Benefits

Obtaining an iSpeak Professional Certification provides an opportunity for career instructional facilitators and trainers to expand their professional skill set for delivering training in an adult classroom environment.  Besides the improved and expanded professional trainer skills, all certified instructors will receive the following:

• Certification to teach iSpeak Business4Success© Curriculum
• iSpeak, Inc. Certified Professional Instructor Certificate
• iSpeak Certified Professional Instructor (iCPI) Lapel Pin
• iSpeak Certified Instructor Polo Shirt
• Use of the iSpeak Certified Instructor Logo for Business Cards, resume, etc.
• Invitations to iSpeak online events
• Access to the iSpeak Certified Professional Instructor Web Site

Levels of iSpeak Certification

Not all instructors possess the required skills, knowledge, experience or capabilities to become iSpeak Certified Professional Instructors.  All candidates seeking certification will be evaluated by the facilitating iSpeak Certified Master Instructor (iCMI.)  At their sole discretion, the following certifications will be given upon completion of the process.

Master
The iSpeak Certified Master Instructor (iCMI) status is reserved for those individuals certified to teach all four key areas of the iSpeak Business4Success Model©.  This level of certification also allows the instructor to deliver certification courses on the iSpeak curriculum to other individuals.

Professional
This person has demonstrated the skill, knowledge and capabilities to successfully deliver the iSpeak Professional Business Curriculum. The iSpeak Certified Professional Instructor (iCPI) status will remain effective indefinitely, assuming the appropriate annual requirements are met.

Conditional
This status is provided to instructors completing the Certification course, yet still in need of more development to attain the level of Professional Instructor.  Conditional Certification instructors must complete and report back on specific defined criteria prior to obtaining full Professional Certification.

Not Certified
In rare cases individuals may be given a status of “Not Certified.” These individuals are unable to deliver the curriculum at the minimum skill level required. The skills are currently beyond the scope of capability based on their current professional development.

How do I get certified?

Certification is achieved through a series of steps that will ensure quality delivery of the content once in the classroom.  The process involves self study of the content, passing an exam, classroom instruction from an iSpeak Certified Master Instructor, and observation of content delivery in the classroom.  The processes for both the Professional and Master certifications are detailed below.

iSpeak Certified Professional Instructor (iCPI) Certification Process

1. Attend the following courses delivered by an iSpeak Certified Master Instructor: a) 1-Day Presenting4Success: Train-The-Trainer© iSpeak Adult Learning Train the Trainer (Current T3 certification may be accepted in place of this class) and b) 2-Day Course Specific Instruction (content and delivery with video taping).
2. Study the Course Content and pass the 50 question exam.
3. Deliver Course under observation from iSpeak Certified Master Instructor or your Local Management. Observation forms must be completed and submitted to iSpeak, Inc.
4. Maintain at least 60 (sixty) hours of classroom delivery time annually on the iSpeak Certified Course Curriculum.

iSpeak Certified Master Instructor (iCMI) Certification Process

1. Attend the 2-Day Course Instruction for each specific iSpeak course curriculum included in the Business4Success© Model. This instruction must be delivered by an iSpeak Certified Master Instructor (iCMI).
2. Study the Course Content and pass the 50 question exam for each of the four courses.
3. Deliver each of the courses in the Business4Success© Model under the observation of an iSpeak Certified Professional Instructor (iCPI) or your Local Management. Observation forms must be completed and submitted to iSpeak, Inc.
4. Maintain at least 60 (sixty) hours of classroom delivery time annually on the iSpeak Certified Course Curriculum. Classroom delivery records must be updated with iSpeak, Inc.