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iCPI Archive

iCPI – How to Facilitate the Quote Exercise

Dr. Albert Mehrabian from UCLA in 1967, broke down communication into three areas, the Verbal, the Vocal, and the Visual then showed us how interpretation is reached with non-congruent communication by percentage in each. After you teach the 3 V’s of communication making sure congruency is understood, the participants now get a chance to practice […]

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